Your Team, Perfectly Organized

From the first day on payroll to the hundredth ticket closed — give every role clarity without sharing passwords or Excel trackers.

Employee lifecycle

1

Onboard

Digital joining checklist with document uploads.

2

Assign Role

Pick a template — tweak only exceptions.

3

Assign Branch

Multi-location staff mapped in minutes.

4

Mark Attendance

Clock-in with optional geo validation.

5

Track Performance

Leaderboards grounded in ticket data.

Role-based access matrix

Illustrative defaults — every cell is configurable to match your org chart.

Module Super Admin Branch Manager Technician Front Desk
Tickets ✓ ✓ ✓ view
Customers ✓ ✓ view ✓
Inventory ✓ ✓ consume ✗
Billing ✓ ✓ ✗ create
Reports ✓ branch ✗ ✗

Attendance that fits field teams

  • Optional geo-fence around branch coordinates with soft warnings before hard blocks.
  • Check-in/out with photo capture for high-trust environments.
  • Leave requests routed to managers with team calendar impact preview.

Today — Andheri branch

Present 18
On leave 2
Late check-in 1

Performance signals

Ground reviews in ticket data — not vibes.

Tickets Resolved

142

Rolling 30 days

Avg. TAT

1.8 d

Rolling 30 days

On-Hold Rate

6%

Rolling 30 days

Customer Rating

4.7

Rolling 30 days

Give every hire the right keys on day one

Role templates, attendance, and performance — orchestrated for multi-branch teams.